Effective Business Communications FLEXCAST

Overview

Good communication, oral or written, is key to success in business life. This course is intended to assist businesspeople in gaining an understanding of the communication process, writing and organization methods, and oral aspects of communication in business. This course is intended for people in business who have not recently studied business communications as part of their formal education.

Highlights

Effective communication as a business professional. Choosing appropriate words. Planning and constructing professional compositions for all circumstances. Preparing personal resumes and application letters. Reporting. Listening and creating oral presentations. Technology in business communication.

Prerequisites

None.

Designed For

CPAs, CFOs, controllers, leaders, and managers.

Objectives

Identify elements of the communication process. Identify the influence of behavioral science on management and communication. Define examples of kinesic communication. Identify examples of metacommunication. Recognize examples of effective word usage.

Preparation

None.

Notice

This is a FlexCast (no exam required) and may be viewed only Monday - Saturday, 5am - 5pm PT. You may take up to one year from the date of purchase to complete the course. Pause your FlexCast and resume at a convenient day during the hours above. Partial credit for 2+ credit courses: If you are unable to complete the course in one sitting, partial credit can be awarded (minimum of one credit). To earn the remaining credits, you must return later and start the course from the beginning. Use chat to ask questions of a subject matter expert during the program.