CPE & Event Catalog
Defending Your Workplace Culture: Tackling the 4 Biggest Threats to Your Team Engagement and Cohesion WEBCAST
-
Your Desk
1.0 Credits
Workplace Culture Team Culture Employee Engagement Employee Experience Communication Leadership
Leading and Managing the Accounting Department WEBCAST
-
Your Desk
4.0 Credits
Leadership. Management.
Five Ways to Improve Your Leadership Skills WEBCAST
-
Your Desk
1.0 Credits
Leadership. Self-awareness. Communication. Delegation. Empowerment.
Change Management: Your Leadership Role for Aligning Profits & Culture WEBCAST
-
Your Desk
2.0 Credits
Why professional agility is critical, and how to develop it. Foundational models for change management. Proven strategies to prepare for change as individuals, teams & organizations. Implementing change: A how-to look. Leading through change for success of all involved.
Leading and Managing the Accounting Department WEBCAST
-
Your Desk
4.0 Credits
Leadership. Management.
Change Management FLEXCAST
Available Until
Your Desk
3.0 Credits
Change management. Change management process. Change leadership. Conflict management. Evolutionary change. Transformational change.
Creating Leaders That Influence And Impact All Generations FLEXCAST
Available Until
Your Desk
2.0 Credits
Four steps to learning. Four giant steps to leadership. Areas of inter-generational conflict. Model of influence through exchange. The law of reciprocity.
Developing and Managing Teams FLEXCAST
Available Until
Your Desk
4.0 Credits
Introduction to teams. Team development. Team management. Team decision making. Dispersed teams.
Effective Customer Service FLEXCAST
Available Until
Your Desk
2.0 Credits
Effective customer service. The cost of a lost customer. Engage employees. Know the product. Collect information about customers. Get rid of the revenue-first mindset. The multi-lingual conundrum. Customer service metrics.
Effective Innovation FLEXCAST
Available Until
Your Desk
3.0 Credits
Innovation theory. Innovation strategy. Innovation development. Excessive innovation effects. Innovation metrics.
Effective Negotiation FLEXCAST
Available Until
Your Desk
5.0 Credits
Negotiation concepts. Negotiator skills and characteristics. Negotiation preparation. Negotiation tactics. Dealing with failing negotiations. Negotiation outcomes. Employee negotiations. Supplier negotiations. Negotiation measurement.
Leading and Influencing Diverse Generations as a Trusted Advisor FLEXCAST
Available Until
Your Desk
4.0 Credits
A new type of workplace diversity.
Managing Projects and People Remotely FLEXCAST
Available Until
Your Desk
5.0 Credits
Managing remotely. A prelude to project management. Five keys to time management. Characteristics of leadership. Work breakdown structure. Five phases of project management. Performance enhancers.
Managing Virtual Teams FLEXCAST
Available Until
Your Desk
2.0 Credits
Virtual team problems. Running the virtual team. Communicating with the team. Ideal team members. Collaboration tools. Build relationships. Develop structure. The nature of a virtual meeting. Virtual meeting essentials. Setting meeting rules.
Succession Planning, Leadership And Growth For Tomorrow FLEXCAST
Available Until
Your Desk
0.0 Credits
Leadership and succession. Understanding the generations. Understanding influence. Using influence to motivate all generations.
Understanding Organizational Behavior FLEXCAST
Available Until
Your Desk
15.0 Credits
Overview of organizational behavior. The organizational behavior model. The goals of organizational behavior. Levels of diversity. Taking advantage of diversity, and more.
Understanding and Managing Organizational Behavior FLEXCAST
Available Until
Your Desk
14.0 Credits
An introduction to organizational behavior. Managing people and organizations. Motivation. Work-related attitudes, and more.
Using DISC To Mentor Your Team FLEXCAST
Available Until
Your Desk
2.0 Credits
Leadership and Business Development University. The mentoring process. Four behavioral tendencies. Six questions for identifying a style. Building relationships using DISC. 3 technical skills. Tips for the mentor.
Winning Through Influence And Connectivity FLEXCAST
Available Until
Your Desk
1.0 Credits
Communication challenges. Get to know the client during audit engagement. Theory vs. Practice. Using emotional intelligence to manage relationships. Trusted advisor characteristics. The six steps to creating influence.
Coaching and Mentoring ON DEMAND
Available Until
Your Desk
3.0 Credits
Coaching. Mentoring.