Dealing with Expense Report Reimbursement Problems ON DEMAND

Overview

With travel expenses ranking as the second largest controllable expense for many organizations, the need for an effective and efficient expense reimbursement policy is more crucial than ever. This course, led by industry expert Mary Schaeffer, addresses the persistent challenges faced by companies in managing employee expense reimbursements. Participants will explore common problems in the reimbursement process, from illegible receipts to unauthorized expenses and delayed approvals. More importantly, the course offers practical solutions, drawing from best practices in the industry. Attendees will learn how to establish clear processes for dealing with ambiguous receipts, develop policies to handle non-compliant reimbursement requests, and strategize for prompt managerial approvals. The course also delves into conflict resolution techniques within the reimbursement framework and highlights key areas where expense report fraud is likely to occur. By the end of this course, participants will be equipped with the knowledge and tools to streamline their organization’s expense reimbursement process, minimizing errors and enhancing overall efficiency.

Highlights

Dealing with missing or illegible receipts. Dealing with the laggards. Dealing with approved reimbursement requests for items outside the policy or inappropriate items. Steps to reduce the number of questionable requests for reimbursement. Dealing with employees using cards deceitfully for personal gain. Dealing with employee misuse of company card. Dealing with personal items on expense reports. Strategies to combat inappropriate expense reimbursement requests. How employees cheat on their expense reports.

Prerequisites

None.

Designed For

CPAs, CFOs, controllers, financial professionals, and auditors.

Objectives

Create processes for dealing with illegible receipts. Develop a policy for dealing with reimbursement requests for items clearly not covered in the policy. Identify strategies for dealing with managers who take too long to approve employees expense reimbursement requests. Create practices to deal with conflicts around the reimbursement process. Pinpoint areas employees are most likely to cheat on their expense reports.