Quality Management and Benchmarking ON DEMAND

Overview

This course covers pervasive topics concerning quality management systems, such as total quality management, benchmarking, and the ISO standards. A pervasive consideration is the pursuit of quality in all aspects of the organization’s activities.

Highlights

Quality management and benchmarking. Two different views concerning optimal quality costs. Quality cost and performance reports, and more.

Prerequisites

None.

Designed For

CPAs, CFOs, controllers, leaders, and managers.

Objectives

Identify the difference between quality of design and quality of conformance. Recognize major components of total quality management. Identify the different types of quality costs. Recognize major quality standards and different techniques for measuring quality. Recognize the benefits and characteristics of a benchmarking program to improve overall quality.

Preparation

None.

Notice

None.