Power Skills: Professionalism and Client Interactions WEBINAR
Overview
Client interactions and professionalism are at the core of what we do as accountants. However, communication with clients is not always as straightforward as it may seem. Sometimes there will be difficult conversations and disagreements that can be tough to navigate. During this course, we will discuss best practices when communicating with the client and also walk through complicated scenarios to practice what we learn.
Highlights
Best practices when communicating with the client. Complicated scenarios for practice.
Prerequisites
None.
Designed For
Accountants and auditors.
Objectives
Recall best practices in professionalism during oral and written communication with clients.
Preparation
None.
Notice
None.
Leader(s):
Leader Bios
Jaclyn Veno, Galasso Learning Solutions LLC
With an extensive background in accounting, auditing, and adult learning theory, Jaclyn is a licensed CPA who oversees the development of Level Training programs for Galasso Learning Solutions. Our students share that she creates highly-engaging, 5.0 rated curricula with case studies, hands-on activities, and even games.
Prior to joining our team, Jaclyn worked for two of the Top 10 CPA firms (PwC and Forvis, LLP) where she was entrusted with significant responsibilities including managing teams in India, leading revenue testing, and overseeing more than 20 acquisition audits from start to finish.
With both a bachelor’s and master’s degree in accounting from Clemson University, as well as certificates in Adult Learning Theory, Instructional Design, Training & Facilitation, and E-Learning Instructional Design, Jaclyn is a trusted facilitator known for explaining complex concepts in compelling ways.
Non-Member Price $109.00
Member Price $89.00